Privacy Policy
Last updated: 22 October 2026
There is no JustRow server
JustRow has no backend. Nothing you record is sent to the developer, and there is no account to create. The only thing that reaches the developer is the anonymous usage statistics described under Usage analytics below, and none of your rowing is in them.
Your workouts are stored on your iPhone and, when you are signed in to iCloud, in your own private iCloud database — the same place your other apps' iCloud data lives. That is what puts them on a new phone without your having to restore a backup. It is your iCloud account, governed by Apple's privacy policy; the developer cannot see it, and it is not a JustRow server by another name. If you are not signed in to iCloud, JustRow simply keeps everything on the device.
Beyond that, your workouts go somewhere else only because you asked them to.
What JustRow stores
- Workouts — date, duration, distance, pace, stroke rate, power, calories, splits and drag factor, read from the monitor over Bluetooth.
- A note, if you add one to a workout, and a written summary of each workout. The summary is written on your iPhone — by Apple's on-device model where your iPhone has Apple Intelligence switched on, and by JustRow itself otherwise. Nothing is sent anywhere to write it.
- Heart rate, when an Apple Watch or a chest belt is providing it.
- Your settings, and which RowERG you last connected to.
- Your Concept2 sign-in, if you use it. The access and refresh tokens are held in the iOS keychain and marked as this-device-only: they do not sync to iCloud Keychain, and a backup restored onto another phone does not carry them. You sign in again there instead.
- Your Strava connection, if you use it — held the same way as the Concept2 sign-in, in the keychain and this-device-only — along with your Strava name, so Settings can show which account is connected.
It is removed when you delete a workout — from the device, from iCloud, and from Apple Health and the Concept2 logbook. Strava is the exception, explained below.
Apple Health
If you grant permission, JustRow saves each workout to Apple Health — the workout itself, distance, rowing speed, active and resting energy, and heart rate. Health data is governed by Apple's privacy protections and is not accessible to the developer.
JustRow also reads some things from Health, each for one purpose:
- Heart rate, so it can be recorded alongside your rowing.
- Weight, height, age and sex, to estimate how much of a workout's calories you would have burned at rest anyway, so Health can show active and resting energy separately. Without all four, the whole figure is saved as active energy.
- Age and resting heart rate, to set your heart rate zones.
These are used on your iPhone and stay there: none of them is sent to Concept2, to Strava, or anywhere else. Health data is never used for advertising, marketing, or any purpose other than showing and storing your workout, and it is never shared with third parties.
You can withdraw permission at any time in Settings → Health → Data Access & Devices, and remove what JustRow has written from within the Health app.
The Concept2 logbook
If you choose to sign in to your Concept2 account, JustRow uploads your workouts to your own logbook at log.concept2.com, and can remove them again. Sign-in uses Concept2's own web page — JustRow never sees your Concept2 password.
What is sent is the workout: date, duration, distance, pace, stroke data, calories, drag factor, splits, heart rate, the note if you added one, and the weight class and privacy setting you chose in JustRow. With it go a few details Concept2 asks apps to include: the version of JustRow, your RowERG's serial number, and the kind of device and iOS version it was recorded on (for example "iPhone, iOS 26.1" — not your device's name). Once it arrives, it is held by Concept2 under their privacy policy, not this one.
This is entirely optional. Every other part of JustRow works without it, and you can sign out at any time in Settings → Concept2 logbook.
Strava
If you choose to connect your Strava account, JustRow sends your workouts to it as activities, and, if you say yes when you connect, the workouts you recorded before. Connecting uses Strava's own web page — JustRow never sees your Strava password — and asks only for permission to upload activities.
What is sent is the workout: date, duration, distance, pace, stroke rate, power, calories, splits and heart rate, as a standard workout file, titled "Indoor Row". Nothing else goes with it: not your notes, not the written summary, and not anything about your Concept2 account. Once it arrives, it is held by Strava under their privacy policy, not this one, and who can see it is decided by your Strava privacy settings.
JustRow reads only two things back from Strava: your name, to show which account is connected, and the ID of each activity it creates, so it does not send the same workout twice. It reads nothing else from your Strava account, does not show your Strava data to anyone, does not share it, and does not use it for AI or machine learning of any kind.
Deleting a workout in JustRow does not delete it from Strava. Strava does not let apps delete activities, so JustRow tells you when a workout you are deleting is on Strava, and you remove it there yourself.
This is entirely optional. You can turn off sending in Settings → Strava, or disconnect there, which also withdraws JustRow's access at Strava.
Bluetooth
JustRow uses Bluetooth to talk to your RowERG's PM5 monitor and, if you turn it on, to relay your heart rate to the monitor's display. It is not used for location, for identifying you, or for anything other than the machine you are rowing on.
Usage analytics
JustRow collects anonymous usage statistics, so that the parts of the app people actually use can be told apart from the parts they do not, and so failures that never get reported can still be found and fixed.
This is handled by TelemetryDeck, a privacy-focused analytics service. What is sent is a short list of events — a workout finished, a setting changed, an upload to Concept2 refused — with a few details attached, and those details are deliberately ranges and categories rather than values. A finished workout, for example, reports that it was between two and five kilometres, not what you rowed.
If you subscribe to JustRow+, the purchase is counted the same way: which plan you chose, whether it began a free trial, the country of your App Store and the price in its currency. That is how the developer can tell which plans people choose and how many trials become subscriptions. Payment itself is handled entirely by Apple, and nothing about your payment method or your Apple Account is ever seen. Events also note whether the phone they came from has JustRow+, so the features subscribers use can be told apart from everybody else's.
What is never sent: your workouts, your heart rate, the date or time of anything you rowed, your name, your email address, your Concept2 account, the serial number of your RowERG, your device's name, or your location.
One anonymous identifier does go with each event, and it is worth being plain about. So that ten events from one phone are not counted as ten people, each event carries a random identifier for your installation of the app. It is the identifier Apple gives an app for this purpose, which is specific to this app on this device and tells us nothing about the device or about you; before it is sent it is combined with a secret value and turned into a fingerprint that cannot be turned back. It is reset when you delete JustRow along with any other GoApps apps on the same device. It is used only to count people and sessions, and it is never matched to your name, your email address, your Concept2 account or anything you rowed.
There is no advertising, no advertising identifier, and no tracking. Nothing you do in JustRow is linked to your identity, or to you across other apps or websites. Your rowing itself is not collected at all, and everything in the sections above still applies to it.
The Apple Watch app sends no analytics.
Children
JustRow is not directed at children and collects nothing that would identify anyone.
Changes
If this policy changes, the date at the top changes with it, and the current version is always the one published here.
Contact
JustRow is published by Stephen Marsh, trading as GoApps (ABN 43 304 721 985). That is the name shown as the seller on the App Store.
Questions about this policy, or anything else: support@go-justrow.app